What is physiotherapy?

Physiotherapy is a healthcare profession that assesses, diagnoses, treats, and works to prevent disease and disability through physical means.

Physiotherapists are experts in movement and function who work in partnership with their clients, assisting them to overcome movement disorders, which may have been present from birth, acquired through accident or injury, or are the result of ageing or life-changing events.

Physiotherapy can help recover from injury, reduce pain and stiffness, and increase mobility.

A physiotherapist can also help you prevent further injury by listening to your needs and working with you to plan the most appropriate treatment for your condition, including setting goals and treatment outcomes.


Available services

  • Back and neck pain
  • Casting, splinting and orthotics
  • Disability services
  • Dry needling
  • Falls prevention
  • Headaches
  • Home visits
  • Hydrotherapy
  • Lymphoedema management
  • Neurological rehabilitation
  • Post-operative rehabilitation:
  • Sacroiliac joint dysfunction
  • Spinal Fitness Classes
  • Shockwave therapy
  • Shoulder pain, injuries and dysfunction
  • Sports physiotherapy
  • Temporomandibular joint dysfunction
  • Vestibular rehabilitation
  • Work injuries and rehabilitation

Trauma, injuries, poor posture and arthritis are common causes of neck and back pain.

Flex Out Physiotherapists are specifically trained in the assessment and treatment of presentations including whiplash, disc injuries, fractures, osteoarthritis, sacroiliac joint dysfunction and instability.

Treatments are tailored to individual needs and include hands-on treatment as well as the provision of specific stretching and strengthening exercises.

Flex Out Physiotherapy supply and fit a variety of synthetic and waterproof casts and thermoplastic splints including waterproof synthetic casts in a variety of colours.

Flex Out Physiotherapy has a small team of specialist therapy staff who are highly skilled in assisting families supporting a person with disabilities at home and in the community.

In particular, they can assist with pain conditions, mobility issues, manual handling and transfer training, home and vehicle modification, wheelchair design and modification, exercise advice and prescription, weight control, falls prevention and respiratory conditions.

The service is available for those with a disability from birth to later years.

Dry needling involves the application of acupuncture needles into tight painful myofascial areas known as ‘trigger points’ to elicit a healing response.

Dry Needling is different to traditional acupuncture as it is not necessarily aimed at specific acupuncture points and does not usually involve Meridians or relations to internal organs.

Dry needling has been proven to be a very effective way of relaxing spasmed muscles and relieving pain.

Flex Out Physiotherapy designs effective exercise programs to improve strength, balance and functional mobility, in accordance with current falls prevention and treatment guidelines.

We also advise on mobility aids and optimising client safety while moving around at home.

Headaches are often caused by disorders of the neck or physical and emotional tension.

Flex Out Physiotherapist’s can successfully treat headaches originating from the neck or soft tissues and show you how to prevent the pain recurring they may prescribe a tailored series of exercises to prevent and manage injury and help optimise your health.

To ease the burden of travel and organising transportation, Flex Out Physiotherapy offers a complete home visit service for those patients unable to attend our clinics.

As part of this service, a physiotherapist will bring the necessary equipment for the home visit, including massage cream, towels and exercise equipment.

Flex Out Physiotherapy offers fully supervised hydrotherapy at both the Albury Wodonga Health Service (Albury camps) hydrotherapy pool in Borella Road, Albury, and in Canberra at King Swim in Deakin.

The physiotherapist is in the pool with you at all times and will guide you through your rehabilitation program. Various days and times available.

A comprehensive range of lymphoedema management options are available including manual lymphatic drainage, bandaging, kinesiology taping and compression garment measurement and fitting.

Flex Out Physiotherapy has clinicians specifically trained in the assessment and management of complex neurological conditions such as stroke, Parkinson’s Disease, spinal cord injury and brain injury.

Flex Out Physiotherapy provides ongoing physiotherapy for clients who have been recently injured or discharged from hospital.

Our physiotherapists are experienced in managing a range of neurological, cardiorespiratory and orthopaedic conditions.

Our skilled team of physiotherapists use a combination of movement analysis, joint mobilisations, soft tissue manipulation, taping and muscle energy technique (MET) to correct lumbopelvic pain.

The Flex Out Spinal Fitness Classes are a group exercise class that incorporate all the strength and stretching exercises you ‘should’ be doing for your back, but often don’t.

The class combines floor exercises, fitball exercises, yoga based stretches and utilises the pilates principle of abdominal control and breathing. Classes run for one hour, once per week for ten weeks. Early Morning, mid-morning and evening classes available.

Flex Out Physiotherapy are pleased to provide our clients’ access to shockwave therapy (SWT). SWT is a promising treatment for tendon injury.

There is research evidence supporting the use of SWT in treating common tendon injuries, such as Achilles tendinopathy, plantar fasciitis and calcific tendinopathy.

Flex Out Physiotherapists have a special interest and an excellent working relationship with local shoulder surgeons to provide toy with both conservative and operative rehabilitation options to ensure you will attain the best outcome for your shoulder injury.

Our physiotherapists are skilled in the assessment and treatment of rotator cuff injuries, bursitis, instability/ dislocation, fractures, frozen shoulder and arthritis.

If surgery is required, our therapists can also provide pre- and post-operative rehabilitation.

From the weekend sports player to the seasoned professional, sports injuries are a common occurrence in life.

Flex Out Physiotherapy is committed to providing clients with fast, effective and thorough assessments and treatment programs to get clients back in the game as soon as possible.

We work with you to make sure the real cause of your condition is corrected and the chance of future problems is minimised.

Jaw pain or temporomandibular joint (TMJ) dysfunction is very uncomfortable and can often be associated with ear pain, neck pain and face pain.

Most clients experience ‘clicking’ and/or ‘locking’ of their jaw, just jaw pain, or jaw pain and neck pain (associated with a worn out or degenerative neck joints).

Gentle jaw physiotherapy to make sure the joint is gliding along its correct line of movement, as well a tailored exercise program can help alleviate the symptoms associated with this disorder.

Dizziness, vertigo or balance issues may result from a number of causes, some of which include vestibular hypofunction, neuronitis or labyrinthitis; acoustic neuroma; post acoustic neuroma removal; vestibular migraine; ototoxicity; trauma; stroke or benign paroxysmal positional vertigo (BPPV).

Many causes of dizziness and balance issues can be addressed using a specific exercise based physiotherapy program known as vestibular rehabilitation. This ‘program’ is specifically tailored to your dizziness or balance issue and is progressed accordingly as symptoms change.

Accurate and detailed assessment is vital for a successful outcome.

All physiotherapists at Flex Out Physiotherapy are workcover accredited who regularly treat and manage worker’s compensation claims.

Frequently asked questions

  • Do I need a doctor’s referral?
  • Is there a cancellation policy?
  • Are Flex Out Physiotherapy preferred providers to any private health funds?
  • What is an APA Titled Sports Physiotherapist?
  • What is an APA Titled Musculoskeletal Physiotherapist?

In Australia, physiotherapists are first contact practitioners, so a referral is not required to attend for treatment. There are however, a few exceptions (worker’s compensation claims, Department of Veteran Affairs, motor vehicle third party claims and Medicare claims) where you will need to see your doctor prior to attending.

At Flex Out Physiotherapy we understand people get busy and from time to time, emergencies come up and things change. If you cannot keep your appointment, please call us as soon as possible so we can reschedule your appointment. We require a minimum of eight-hours notice prior to your appointment so we can have time to offer your appointment to someone else.

Yes. Flex Out Physiotherapy are a preferred provider for both Medibank and BUPA which provides members with additional discounts and maximum rebates on services.

An APA Titled Physiotherapist is a highly qualified physiotherapist with expert knowledge and skills in the area of sports physiotherapy. They undergo a rigorous selection process to ensure that they achieve and maintain exceptional standards of clinical experience and knowledge. The APA Title serves as a professional mark of distinction.

An APA Titled Physiotherapist is a highly qualified physiotherapist with expert knowledge and skills in the area of musculoskeletal physiotherapy. They undergo a rigorous selection process to ensure that they achieve and maintain exceptional standards of clinical experience and knowledge. The APA Title serves as a professional mark of distinction.

Payment options and subsidies:

  • Self-paying:
  • Medicare Australia:
  • Department of Veterans’ Affairs (DVA):
  • Workcover/TAC/CTP:

Private health rebates are applicable.

Under the Chronic Disease Management Program, Medicare rebates are available for patients with chronic and complex care needs on referral from their GP. Additional rebates may also be applicable for those with diabetes and those identifying as Aboriginal or Torres Strait Islander.

Entitled DVA clients may be eligible for services under a valid D904 referral form.

All therapists are workcover, TAC, CTP & MAC approved.

Team members

Available locations

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